Privacy Policy

Quality Property Services
Effective Date: 01.06.2026

Privacy Policy

Quality Property Services is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect any information you provide when using our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

Name
Address
Telephone number
Email address
Details about your property and the work requested
Photographs of the property where relevant to providing a quotation or completing work
Payment and invoicing information
Communications between you and us

How We Use Your Information

We use your personal information to:

Provide quotations and estimates
Arrange appointments and site visits
Carry out property improvement and maintenance services
Process payments and issue invoices
Respond to enquiries
Maintain business records
Comply with legal and tax obligations

Legal Basis for Processing

We process your information because:

It is necessary to provide services requested by you.
It is necessary for our legitimate business interests.
We are required to comply with legal obligations.
You have provided consent where required.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

Trusted subcontractors working on your project
Professional advisers such as accountants
Government authorities where required by law

Any third parties are expected to keep your information secure and only use it for the purpose for which it was provided.

Data Storage and Retention

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse.

Customer records, quotations, invoices, and related documents may be retained for up to six years to meet legal, accounting, and tax requirements.

Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Object to or restrict certain processing activities
Request a copy of your personal data
Withdraw consent where consent is relied upon

Contact Details

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Quality Property Services
Email: QPSJake@outlook.com
Telephone: 07850263413

Complaints

If you are concerned about how we handle your personal information, you have the right to complain to the UK regulator:

Information Commissioner's Office (ICO)

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.

Last Updated: 01.06.26